SAN DIEGO SELF STORAGE
PRIVACY POLICY
Last Updated: March 2, 2026
Effective Date: March 2, 2026
Thank you for visiting San Diego Self Storage (“Company,” “we,” “us,” or “our”) website located at https://www.sandiegoselfstorage.com and any affiliated websites operated by us (collectively, the “Website”). Company recognizes the importance of protecting the privacy of Personal Information, including payment information, that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or device (“Personal Information”), particularly our customers and Website users (“you” or “your”). This Website Privacy Policy (“Privacy Policy”) details the policies and practices governing our collection, use, processing, retention, protection, and disclosure of Personal Information in connection with our Website and storage services.
This Privacy Policy describes the types of Personal Information we may collect from you or that you may provide when you visit our Website or use our services, as well as our practices for collecting, using, maintaining, protecting, retaining, processing, and disclosing that information. It also explains how and why we process Personal Information, your privacy rights and preferences, children’s privacy protections, profiling and automated decision-making disclosures, updates to this Policy, and how to contact us.
Privacy Policy Updates
Due to the evolving nature of the Internet and applicable privacy laws, Company may update this Privacy Policy from time to time. If changes are made, we will post the updated Privacy Policy on our Website along with a revised “Last Updated” date. We may also notify registered users of material changes. We encourage you to review this Privacy Policy periodically. Your continued use of the Website and/or services after changes are posted constitutes acceptance of the revised Privacy Policy.
Information Collection
You may visit our Website without revealing Personal Information. However, in certain sections of the Website, we may require you to submit Personal Information to access services, create an account, make payments, submit inquiries, or request information.
Due to the nature of our services, we may collect Personal Information including, but not limited to, your name, mailing address, email address, telephone number, username, password, unit number, property information, driver’s license or other government-issued identification (including copies or scans), military identification number (if applicable), credit card or bank information (including number, expiration date, security code, and billing address), and any other information you voluntarily provide in communications with us. In certain cases, you may provide alternative contact information for another individual, including name, phone number, email address, and relationship to the primary tenant.
When you visit our Website, we may automatically collect certain information, including IP address, browser type, device identifiers, operating system, geolocation data, browsing activity, and interaction with Website features or advertisements. At our physical storage locations, we may collect video surveillance recordings, gate and elevator access logs, and visitor records for security and operational purposes.
Information Use
We may use Personal Information to deliver services you request, verify your identity and authority to access certain areas of the Website, confirm your status as a current or prospective customer, process billing and payments, maintain and administer your account, provide customer support, and manage our facilities and daily operations.
We may also use Personal Information to send you communications you have requested, notices about products or services you have used or may find of interest, and information about Company events or promotions. Additionally, we use Personal Information to improve Website content, enhance user experience, conduct quality assurance and training, prevent fraud, enforce agreements, comply with legal obligations, and protect our rights and the rights of our customers.
We do not sell Personal Information.
Company does not engage in automated decision-making or profiling that produces legal or similarly significant effects on consumers.
Cookies and Third-Party Analytics
We may use session ID cookies and persistent cookies on our Website. A session ID cookie expires when you close your browser, while a persistent cookie remains on your device for a longer period. Cookies are used to enhance Website navigation, authenticate user sessions, remember preferences, analyze usage patterns, and support marketing and remarketing efforts.
Beyond the Personal Information you voluntarily provide, Company may utilize third-party analytics tools, including Google Analytics, to collect non-personally identifiable information through cookies and similar technologies. This may include geolocation data, device type, Website usage behavior, demographic information, and aggregated data for analytics and advertising purposes.
Company may use remarketing or retargeting tools to display advertisements to users who previously visited our Website. Third-party vendors, including Google, may display Company advertisements across the Internet. Aggregated user data may be used to create remarketing lists based on Website behavior or demographics.
You may manage cookies through your browser settings or opt out of certain interest-based advertising through Google Ads settings, the Network Advertising Initiative, or the Digital Advertising Alliance. We are not responsible for the effectiveness of third-party opt-out tools.
Disclosure of Personal Information
We may share Personal Information with vendors and service providers engaged to assist in operating our business, including Website hosting providers, marketing and analytics vendors, storage management software providers, payment processors, and other service agencies. Such providers may access Personal Information only as necessary to perform services on our behalf and are contractually obligated to protect it.
We may disclose Personal Information if required by law, regulation, subpoena, court order, or other governmental authority, or if we believe such disclosure is necessary to protect our rights, investigate potential violations, enforce our agreements, or protect the safety of our customers or others. In the event of a merger, consolidation, corporate restructuring, sale of assets, or similar transaction, Personal Information may be transferred to a successor entity.
Links to Third-Party Websites
Our Website may contain links to external websites over which Company has no control. Such links are provided for convenience only and do not constitute endorsement. Company is not responsible for the content or privacy practices of external websites. Your use of third-party websites is subject to their respective privacy policies.
Security
Company employs industry-standard administrative, technical, and physical safeguards designed to protect Personal Information from loss, unauthorized access, disclosure, alteration, or destruction. Such safeguards may include firewalls, password-protected systems, secure socket layer (SSL) encryption, and access controls. While we strive to protect your information, no data transmission over the Internet can be guaranteed to be completely secure, and you provide information at your own risk.
Retention of Information
To facilitate compliance with data privacy regulations and limit the storage of Personal Information, Company may retain tenant records for up to ten (10) years following termination of a storage agreement or last recorded account activity, depending on record type. Certain financial, transactional, or regulatory records may be retained longer where required by law. We retain Personal Information only as long as reasonably necessary to provide services, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with applicable legal requirements.
Children’s Privacy
Our Website is not intended for children under sixteen (16) years of age. No individual under the age of 16 may provide Personal Information to or through the Website. We do not knowingly collect Personal Information from children under 16. If we learn that we have collected Personal Information from a child under 16 without verified parental consent, we will delete such information. Residents of certain states under 16 years of age may have additional rights regarding the collection and sale of Personal Information.
Your State Privacy Rights
State consumer privacy laws, including the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), may provide residents with additional rights regarding the use of their Personal Information. These rights may include the right to request access to Personal Information, request deletion, request correction of inaccurate information, limit use of sensitive Personal Information, opt out of certain data sharing, and receive equal service without discrimination for exercising privacy rights.
Company does not sell Personal Information to third parties. If our practices change, we will update this Privacy Policy accordingly and provide instructions on how you may exercise applicable rights.
Notice to Users Outside the United States
This Website and the services provided are intended for users located in the United States. If you access the Website from outside the United States, you understand and consent to the transfer and processing of your Personal Information in the United States, which may not provide the same level of data protection as your jurisdiction.
Questions and Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
San Diego Self Storage
Email: mktg.sdss@sandiegoselfstorage.com
Telephone: 858-252-4137
Mailing Address: 10531 Sorrento Valley Rd Suite A San Diego, CA 92121-1608